Політика доставки
Minimum Order and Delivery Terms
Ø Delivery Schedule:
Our delivery service operates twice daily, six days a week (Saturday to Thursday). We are closed on Fridays.
· Afternoon Delivery: 12:00 PM - 2:30 PM
· Evening Delivery: 5:00 PM - 8:30 PM
Ø Order Confirmation:
Before delivering your order, our courier will contact you via WhatsApp or the phone number provided in your order form to confirm the delivery time.
Ø Missing Items:
If any item is missing from your order, our operator will reach out to you via WhatsApp or phone to arrange a replacement (if possible) and confirm the delivery.
Ø Order Cut-Off Time:
· Orders placed from 3:00 PM to 4:30 PM may be processed for delivery on the same day if the items are available. If not, these orders will be delivered the following working day.
· Orders placed after 4:30 PM will be scheduled for delivery the next working day.
Holiday Notice:
During busy periods such as Ramadan and Eid, Christmas, New Year, and Easter, we kindly ask you to place your orders 3-5 days in advance to ensure timely delivery.
Delivery Areas and Minimum Order Amounts:
Ø Doha:
· Minimum Order: 80 QAR
· Delivery: Free
· Below 80 QAR, 20 QAR Delivery fee.
Ø The Pearl:
· Minimum Order: 80 QAR
· Delivery: Free
· Below 80 QAR, 20 QAR Delivery fee.
Ø Lusail:
· Minimum Order: 80 QAR
· Delivery: Free
· Below 80 QAR, 20 QAR Delivery fee.
Ø Al Rayyan:
· Minimum Order: 250 QAR
· Delivery: Free
· Orders from 100 QAR to 249 QAR: Delivery Fee is 20 QAR
Ø Umm Salal and Al Daayen:
· Minimum Order: 350 QAR
· Delivery: Free
· Orders from 150 QAR to 349 QAR: Delivery Fee of 30 QAR
Ø Al Wakrah:
· Minimum Order: 200 QAR
· Delivery: Free
· Orders from 100 QAR to 199 QAR: Delivery Fee of 20 QAR
If you have any questions or need assistance with your order, please feel free to contact us at sales@berezkamena.com